Selecting Performance Indicators
Once the results-chain continuum model is constructed, the next step is to identify
quantitative and qualitative performance indicators across the entire spectrum of the
performance framework. We will help you to identify the different types of performance
indicators: monitoring indicators (input and operational indicators), result indicators
(output, outcome and impact indicators), sustainability indicators, risk/enabling
indicators, and strategic planning indicators. The choice of performance indicators to
measure especially the achievement of results will depend wholly on the nature of the
result, how it is articulated and the implementation context including cost, level of
effort, the size and complexity of the program.